Adapting Consumer Warranty for the New Norms

Release Date:

February 9, 2021
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Corey Rocquin

About

Corey Rocquin

CSO

An experienced thoughtful leader in the consumer goods service industry. Corey has over 25 years of experience building and leading service and customer support teams. In his career he led organizations that managed service depots, reverse logistics, underwriting, risk management, new product/program launches, vendor management, technology installation, and purchasing. While being mindful of managing costs to ensure program profitability; his innovative leadership style has shown that profitability and customer satisfaction are synonymous when building an industry leading service organization or designing a new technology program.

Corey’s experience in nearly every aspect of the industry; from retail, to administration to insurer, has given him the insight necessary to bring a cutting-edge approach to all facets of the consumer goods service industry. Corey has spent his career believing “You Can If You Think You Can” and that no challenge cannot be overcome. His focus on building a team that share his passion to provide world class service has been paramount in his success and admired by his peers.

About

N-Surity

N-Surity

Veterans Alliance Resourcing, Inc. “VAR” is led by a team of industry experts with many years’ experience in post-sale product support. From product development, warranty administration, customer technology support, equipment processing and reselling electronics; we have done it all. Our mission at VAR is to help guide Clients through their business objectives with the secondary market, optimizing recovery on their technology investments while mitigating concerns and delivering world class service solutions to their clients.

N-Surity is a division of Veterans Alliance Resourcing and shares a passion for creating new technology support solutions. Utilizing the resources that VAR has built; N-Surity’s objective is to provide world-class Third-Party Administrator service for all types of consumer goods and emerging technologies. N-Surity’ s executive team has over 50 years’ experience bringing ideas to life and is directly responsible for creating unique service solutions for retail, consumers, and manufacturers. Compounding our experience is over 30 years of direct management of extended warranty products. From ideation, to solution engineering to world class service delivery, while leveraging a world class reverse logistics strategy that ensures best in class cost control. We will ensure your organization will succeed in its mission.

Honored to serve as a qualified Diversity Vendor:

  • Service-Disabled Veteran-Owned Small Business (SDVOSB)
  • Veteran Owned Small Business (VOSB)

Founded in 2013 as a Texas corporation, Veterans Alliance Resourcing, Inc. is proud of our work in the industry with representation on CompTIA’s Advancing Diversity in IT Community – Executive Council and our active recruitment of military and diversity candidates in the Dallas/Ft. Worth Metroplex.

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